Our Customers Say It Best.
Read From Thousands Of Rave Reviews!
34,907 reviews and counting...
 

01/20/2008

"free and quick shipping on the brands that I'm looking for."

- Kris, VT

01/20/2008

"Easy of ordering product. Speed that I received product."

- Michaela, MD

01/20/2008

"Easy to use website, nice e-mails with the friendly reminders that the credits are going to expire and it is wonderful that the order is delivered directly to home for free if you spend over a certain amount."

- Kimberly, CA

01/19/2008

"i like the helpful service, the new policy that you send a shipping label to have returns picked up---that is HUGE. Good prices--I like the credits for friends and the free shipping is real big for me. No hassle is what it is all about when you have a little one. When I had to take a return to the post office when you had the old policy I almost switched to something else to avoid the hassle. So yippee for the new way. Thanks Jen"

- jennifer, CA

01/19/2008

"The convenience of having delivery at home and paying no tax."

- lydia, CA

01/19/2008

"I have already recommended your company to friends. It is extremely easy to use, it is a convenient way to get diapers,and the price is also good."

- Elizabeth, IL

01/19/2008

"Excellent quality service, convenience of delivery, free delivery, stock of all the important items I need. I spend a few minutes on the computer ordering my baby items, instead of struggling at the store, and it's delivered straight to my door. It's perfect!"

- Maya, CA

01/19/2008

"Doesn't cost any more than going to a store and is much more convenient."

- Jessica, WA

01/19/2008

"So convinience! and always shipped withing 2-3 days."

- Moran, NY

01/19/2008

"Your site is very easy to use. Your shipping is very fast!"

- Jaime, CA

01/19/2008

"I've been regularly placing orders with your company since my 2nd child was born, mainly b/c it was so convenient to order online and have them delivered to my doorstep. But I became an even bigger fan just a couple days ago b/c of my experience with one of your customer sales reps. I had received an order of diapers, but one of my items (the Kirkland diaper wipes) was missing. I immediately called customer service, ready to argue/complain/defend myself just in case she didn't believe me. But to my surprise, she apologized immediately, no questions asked, and told me the wipes were on their way! What a relief! She made it so easy for me. And this is why I would enthusiastically recommend you to all my friends!"

- Norma, CA

01/19/2008

"There are a number of reasons I gave a ten, but the most important reason I not only keep coming back, but will also recomend 1800Diapers to friends is because I've never had a bad experience. One order I placed over a year ago was for a ton of products, including three larg canisters of formula. Two of the three came dented. When I called, I had a tremendous customer service experience! The woman I spoke with on the phone was apologetic, seemed sincere....and had undamaged produucts to my house two days later. Keep it up!"

- Erin, MD

01/19/2008

"Deliveries always happen on time and are even sometimes early. ORdering online is also very simple."

- Lynn, NY

01/19/2008

"The service is very quick and the prices are also good! "

- Alyssa, OH

01/19/2008

"I recently received my first order from diapers.com and I was very impressed - from start to finish. Your website is easy to use, I found great coupon codes, fantastic selection of natual products (which can be hard to find), free shipping, excellent service - I had my order the next day! I would have never thought that having diapers delivered to my door would actually be cheaper than going to the store. You can count on my business going forward for sure, and I will be certain to recommend your site to my friends. Thanks for offering such a great service! "

- Monica, NJ

01/19/2008

"good prices & speedy delivery right to door....no need to hassle with stores "

- Elisabeth, CA

01/19/2008

"You've changed your shipping boxes -- they don't break apart anymore. You now offer Born Free products. For those of us with multiple children, it's so wonderful to order products and have them delivered to my door and not have to drag my children thru Target."

- Martha, CA

01/19/2008

"I don't have to leave the house to buy diapers and your prices are very good."

- Alice, DC

01/19/2008

"Comparable prices, quick delivery, and free shipping!!!"

- Lori, VA

01/19/2008

"I love the free shipping and the diaper prices. Also, I always get my order quickly."

- Mary, MD

01/19/2008

"Very responsive customer service Convenience Selection"

- Kim, LA

01/19/2008

"free shipping quick shipping good prices larger count boxes of diapers and wipes accessories such as diaper genie refills"

- Maureen, MA

01/19/2008

"Well organized website - quick and easy to order - efficient shipping! Great job!"

- Louise, FL

01/19/2008

"free delivery and competitive pricing. It's easy, convenient and do not have to lug big boxes of diapers with a baby in the groecry cart."

- gwen, OH

01/19/2008

"You don't charge shipping on orders of over $50. So you are an easy way to get diapers to out of town family at a reasonable cost."

- Kathy, CO

 
We'd love to hear from you! Email us at CustomerCare@diapers.com and let us know your comments.