05/17/2013

"Product arrived overnight, didn't expect it that fast, and it was a great value for what I paid."

- Diana, NJ

05/17/2013

"I had an issue with an order and the customer care was amazing. Having a great customer care team makes an enormous difference in whether on not I use a company. You folks are A+!"

- Colleen, MA

05/17/2013

"customer service, timeliness, convenience"

- Pamela, DE

05/17/2013

"Quality of product, The quick response in delivery. Very surprise when package arrive, I had just order the product and within 2 days it was at my door. I can understand you success, More on line companies should follow your customer care...I wish you continued success and will be ordering from you again. Lewis"

- lewis, CA

05/17/2013

"I feel you guys have wonderful customer service, decent prices, and I love the free 2 day shipping! Keep it up!! please keep the coupon codes coming as well, that definitely helps! :)"

- Vanessa, CA

05/16/2013

"The customer service. I thought the quick same-day response and resolution to my problem was outstanding. Gregory B., Florence, and Meghan did an excellent job communicating an honest, friendly, reassuring manner via email. When I first contacted Soap.com, I didn't think I would be ordering from you again. My experience with customer service has definitely changed that- I ended up feeling like you were doing too much for me! So I appreciate what was done and I look forward to shopping with you again soon. I wish you much success. Thank you."

- Bridget, VA

05/16/2013

"Since I have not heard from my friend whether she likes the sample subscription I purchased for her, I am basing the score of ten on the customer service representative I spoke to when placing the order. He was WONDERFUL!"

- NAZ, CA

05/16/2013

"I gave this score because I love diapers.com everythings is perfect here."

- Reyna, CA

05/16/2013

"I got very surprised, because the delivery cost and time was excellent, (free and super on time)...really I will recommend this company to my family and friends...I let me tell you I come from a huge family... Thanks for your service..it was very, very good!!!"

- Teresa, NC

05/16/2013

"how do you guys do it? i ordered in the morning, and my shipment was there at the end of the same day seriously, how do you do it? i know you are owned by amazon but, in my 35 yrs of business i have never seen anything this remarkable in customer service and i forgot to include a coupon i had, and when i called about it - and someone picked up the phone immediately - quite a performance in these days of endless phone "twilight zone" my credit was given immediately the only bad news is that i am a sales rep seling to brick and mortar stores, and how can they compete with this? it's a new world out there"

- larry, NY

05/16/2013

"Your service is exceptional!!!!"

- Susan, MD

05/16/2013

"Ithe most important reason for the score is that I like how it is one more outlet for women and men to discover new products and fostering a community where you feel welcomed."

- Christine, NY

05/16/2013

"The website is super convenient for me and I purchase from multipe stores (soap and wag presently) so that makes it easy to hit my fast/free shipping total."

- Andrew, CA

05/15/2013

"The most important reason that I gave you a 10 was because I received an email of apology saying that my order could not be mailed out in time to make the promised two day delivery. That was above and beyond and I appreciated it greatly. Casa.com is also great for its selection, prices and excellent shipping. Thanks so much!"

- emily, OH

05/15/2013

"I can't pick just one! But if I had to I would say outstanding customer service. But I would also say that convenience is also a very important reason but convenience and price is nothing if it's not backed by great customer service."

- Jennifer, NJ

05/15/2013

"Several things come to mind. - Price of the product and free shipping. - Quickness in fulfilling the order.- Delivered to my doorstep quickly.- Customer service was great when I had to do an exchange because the original product was damaged.- The replacement product was received just as quickly as the original product."

- James, IA

05/15/2013

"You guys are the best website EVER! Best customer service I've ever had and great prices. Kara"

- Kara, CA

05/15/2013

"Next day delivery. Living in a city with no car, it's hard to mek big purchases when I have to take the kids with me. Your site makes my life much easier."

- afua, NY

05/15/2013

"customer sevice is so good.and open 24 hours 7 days.helped me a lot .i will shop on your website again, thanks."

- liwei, CA

05/14/2013

"The samples are high end and a nice size for samples. Also, it's nice to get that little box in the mail once a month! It's fun! I have already recommended it to a friend."

- Karen, OH

05/14/2013

"I'M NEW TO SOAP.COM, AND SO FAR I LOVE IT! THE SELECTION OF PRODUCTS IS AMAZING AND 2 DAY SHIPPING MAKES IT EVEN BETTER!"

- KATIE, LA

05/14/2013

"Word of mouth is very important, I have already passed along this website to a colleague just as it was passed to myself. I love that you can shop at 8 different websites and check out at one! Great coupon offers and especially offering free upgraded shipping at a certain amount. Great shopping experience!"

- Brandi, FL

05/14/2013

"I am so impressed by the customer service provided by WAG.com and wanted to take the opportunity to rate them a solid "10". Thank you for offering the next-day delivery service at no additional charge. INCREDIBLE and I have and will continue to recommend Wag.com to friends, family, and colleagues."

- Lisa, VA

05/14/2013

"Unbelievable turn-around on my order!!! And when I had to return something because I ordered the wrong item, there were NO questions or comments – just a very kind gentleman named “Russell” telling me how to return the items and offering a full credit. I look forward to recommending you and to doing business in the future!! Thank you! Dona Morin"

- DONA, CT

05/14/2013

"I'm overly impressed with the responsiveness, accuracy and promptness of your company. I have been more than satisfied so far!"

- Erina, NY