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Senior Support Administrator
Quidsi, Inc., the parent company of Diapers.com, is the fastest growing retailer in the country and the 35th fastest growing private company as ranked in the recently published Inc. 500 list.
We are seeking a highly-motivated, trustworthy, experienced and self-sufficient engineer who can successfully manage:
High performance website, collocated hosting environment based on Microsoft, VMware, Citrix, SAN and Blade technologies
Corporate administrative systems and networks
Wide area networks between office and warehouse locations
In house IPT/VOIP phone system for call center and administrative users
Work closely with outside vendors who help support our systems
Data and network security
Responsible for technological direction and support of our complex internet presence, including monitoring, capacity planning, performance enhancement, networking, administration, and trouble-shooting, etc. In conjunction with a network management provider, will manage and maintain Windows 2003 servers for in-house and co-located (24x7) environment. Must have excellent working knowledge of Microsoft server configuration and networking including active directory etc. Experience managing large numbers of Windows servers in complex, high-volume hosting configurations is a must. Must have proven experience with configuring, installing and tuning Windows, setting up users, monitoring the CPU, configure SANS, install software, etc.
Responsible for all data security, PCI compliance, and change control.
2+ years experience with VMware, Citrix, HP SANs required. Experience with Netscalers or similar load balancers and Cisco ASA firewalls a must.
Diapers.com is an internet retailer of baby goods with current annualized sales of more than $85 million. We have 45 employees across two warehouses (Camp Hill, PA and Sparks, NV) and our Jersey City, NJ based corporate and customer care offices. We will continue to hire employees at a significant rate as we add our third warehouse in Lenexa, KS and build out existing infrastructure across all company departments.
Job Responsibilities
End user support
Manage and coordinate outside support vendors
Manage corporate Citrix systems, file and print, active directory, etc.
Manage hosting environment including web servers, database servers, VMWare, Citrix, Cisco, SAN, Blades, etc. ensure adequate tuning and capacity
Manage system security and security of inter-application data transfers.
Ensure maximum uptime for servers and all network services.
Capacity planning, enhancements, and design.
Establishing the standards for the setup and configuration of all desktop and mobile computers.
Manage wide area VPN network. Ensure adequate redundancy of networks to warehouses.
Ensure timely resolution of network/desktop and phone system problems. Administer all corporate network assets.
Maintain and update user and equipment databases.
Understand all business applications and their systems architecture.
Responsible for all network security
Qualifications / Skills
4-year college degree
4+ years' experience as the lead, senior, or primary corporate network engineer
In-depth knowledge: Windows XP and 2005 server
Server and data center hardware expertise
Direct experience with VMWare, Citrix, HP SAN management, HP Blades, switches, firewalls, and routers, etc.
Experience with MS Office suite, e-mail, TCP/IP configuration, remote access, and most other standard corporate LAN components.
Prior experience in administering/managing a Microsoft e-commerce server environment.
MCSE certifications highly desirable, MS Exchange, MS SQL Server administration, SMS, IIS, security, etc