34,768 reviews and counting...


" I've shopped at SOAP.com since the company began and have always had a positive experience. I like the selections and the fast delivery. I find that shopping at SOAP.com is more convenient than shopping at a physical store. I recommend it 100%."

- Elizabeth, NY


"Home Delivery, Exceptional Customer Service, Wide Variety of Products"

- Lindsay, CA



- Robert, NY


"Prompt delivery.Good quality.I have shopped at several of your adulthood sites..pleased with everyone.I will return...thanks for helping me."

- Teresa, AL


" I always order enough to qualify for 2 day shipping, and typically my order ships within a couple hours of ordering! The shipping is super fast. I've also recently had to work with Customer Service to return a couple items and they were very nice and SUPER helpful. Returns were easy!"

- Jessi, CA


"You guys manage to put in the best samples and I usually am crazy about 4 of the 5 things. You guys have the best samples and vision. "

- Mari, CA


"I really like the quick and free shipping. I can usually shop for, purchase, and receive an item from diapers.com more quickly than if I fit in a trip to the mall. And if there are any issues, customer service is great."

- Lisa, PA


"I love shopping at Wag for several reasons. You have what I am shopping for, your prices are reasonable, including shipping, and you get it to me quickly. Also, I have yet to have had a problem with you. I have never had to contact you for a wrong order, for pricing, for anything. The entire Familyhood site is fantastic!"

- Kimberley, WA


"I was very impressed with the ease of using the wag site, and shipping was super fast. I already recommended the site to my sister!"

- carole, MI


" Many important reasons: Fantastic customer service Convenience Next day delivery Selection "

- Jennifer, RI


"The service is perfect, got me a discount just for signing up for autoship, and now I have the peace of mind of my dog getting his food, with out me having to go out and purchasing or doing online orders. Just get it auto shipped to my house with out having to worry about anything!"

- Ramon, NY


" I think it is amazing how all of you managed to take samples of really good products and give us a coupon each month if we like it so much. I just received my box a few days ago and I really, really love the High Land perfume sample. I probably would never afford it myself since it is in the $100-200 range but I do like the idea that we can test them without forking over so much money. "

- Valerie, KS


"Wag.com exceeded my expectations. I've already told several people. Better prices than the store, free overnight delivery. Completely hassle free!"

- Sheri, CA


"It was a good price, easy to order and was shipped to my door very quickly. Couldn't have gone any smoother. Very easy. Now that I'll have 1 year old twins, easy and good price is paramount."

- Pamela, WV


"Customer service was ne of the best I have ever received in a long time."



" Every buying experience with SOAP.com has been positive. Items arrive packaged expertly and when expected. I am very pleased with all aspects of the sale from ordering through receipt."

- Catherine, MO


" Without question, it is the exemplary, outstanding, unparalleled Customer Care Team. One can buy items and products of all manner, ANYWHERE--in store or online. This is no secret. But the 'secret' to having return customers, and to have others suggest this site to friends, coworkers, and family, is the way you treat your patrons. I have never experienced such thoughtfulness and consideration from any other store, as I have with Beauty Bar's Customer Care Team. I cannot extol their virtue of graciousness more! In fact, I feel I am understating their talents with regard to remedying issues, and treatment of customers. In the way, Beauty Bar has NO EQUAL. Believe me, I don't get effusive easily. Your Customer Care Team's quality of service IS YOUR BREAD AND BUTTER. ~Wendy Minton Curley"

- wendy, IN


"Although your prices are on a par with your competitors, you have the fastest shipping around and have never gotten an order wrong. Thanks so much!"

- Patricia, NC


"Placing the order was extremely easy, product is of great quality; same as pictured on the website and ordered was delivered as promised. Does not get ANY BETTER! We are happy we found your website, will be using in the future as Christmas is soon coming and tell our family and friends! Thank You!"

- Jose, FL


" The amazing price on the diapers we love. I saved over $15 on just the diapers. The wipes were also super inexpensive and as a first time mom who is still blown away by the price of diapers and the amount we use, this was a wonderful treat!! "

- Margaret, SC


"I already have on facebook. Your logistics department is to be commended. Your selection is broad and has what I need. So yes I have already told a couple hundred people to give you a spin."

- Philip, TX


"It's the easiest online shopping experience I can think of - and the service (delivery/customer service) has been amazing."

- Sara, DC


" I live in a small town in Iowa where shopping options are limited. I also have standards for living and cleaning as "green" as possible which makes finding items that fit my needs even more difficult near my home. Soap.com offers the majority of what I need and want and does so in a super easy and quick format--and I need to emphasize quick! Next day on my doorstep sits the items I ordered. AWESOME. Not to mention the link to Wag and Casa and all the other sites right there that ship in the same box. Love it, and thank you. "



" I love that I get my shipment in 2 days or less!!"

- Scott, NY


" I find your online ordering super easy, I can pull from any one of your sister companies in 1 order, free shipping, and it arrives super fast!"

- Kathryn, NY

We'd love to hear from you! Email us at CustomerCare@diapers.com and let us know your comments.